Frontier Outage in San Bernardino, California (2024)

The latest reports from users having issues in San Bernardino come from postal codes 92410, 92411, 92407 and 92408.

Frontier Communications Corporation is a telecommunications company in the US and the fourth largest provider of digital subscriber line. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers.

Problems in the last 24 hours in San Bernardino, California

The chart below shows the number of Frontier reports we have received in the last 24 hours from users in San Bernardino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 19: Problems at Frontier

Frontier is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Frontier users through our website.

1. 

   Internet (70%)

2. 

   Phone (10%)

3. 

   Wi-fi (8%)

4. 

   TV (5%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Live Outage Map Near San Bernardino, California

The most recent Frontier outage reports came from the following cities:Rialto, Moreno Valley, Fontana, Riverside, Redlands, San Bernardino, Bloomington, Colton, Highland and Crestline.

City	Problem Type	Report Time
Rialto	Internet	14 hours ago
Moreno Valley	Internet	17 hours ago
Fontana	Wi-fi	18 hours ago
Riverside	Internet	18 hours ago
Rialto	Internet	2 days ago
Riverside	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Frontier Issues Reports Near San Bernardino, California

Latest outage, problems and issue reports in San Bernardino and nearby locations:

• jamie (@jme9t5) reported 3 minutes agofromMoreno Valley, California

  Meanwhile, I'm burning through data by complaining on Twitter about their customer service and emailing their "account manager" that only communicates via email. And @FrontierCorp isn't giving any reimbursem*nt for my lost time of work or my wasted data.

• jamie (@jme9t5) reported 7 minutes agofromMoreno Valley, California

  @FrontierCorp Ok cool. So you just give up and send the classic "have a great day!" message. The bot didn't know what else to do so it just aborted to the "have a great day!" message.See class, this is why you don't do service with @FrontierCorp

• jamie (@jme9t5) reported 8 minutes agofromMoreno Valley, California

  @FrontierCorp And I'm a BRAND NEW customer that doesn't have their service yet 😅So I'm basing my entire opinion about @FrontierCorp on your customer service. From what I've experienced during the 4 hours on the phone and 1 hour messaging your bots yesterday, my opinion isn't good.

• jamie (@jme9t5) reported 14 minutes agofromMoreno Valley, California

  @AskFrontier I work from home. It's not just stress, it's lost work, missed deadlines, and no pay for 3 days. Brand new customer and I'm already considering running back to @GetSpectrum

• jamie (@jme9t5) reported 14 minutes agofromMoreno Valley, California

  @FrontierCorp Banks and other institutions also ask for the last 4 of your SSN to log into accounts. So you should clearly understand hesitation to give out the last 4 digits of my SSN via EMAILYou would know that if you didn't have incompetent people creating your customer service policies

• Jonathan Yost (@Dr_Emperor) reported 15 minutes agofromRedlands, California

  In other sh*tty sales news, @AskFrontier “account managers” came as I was getting ready to head to the 🏥 for our last birthing class. I told him it was a bad time & he asked if I had Spectrum. Again I said it was a bad time & he asked if I was happy w them. 1/2

• jamie (@jme9t5) reported 18 minutes agofromMoreno Valley, California

  @nymelb86 @FrontierCorp They call it "rebooting the ONT".I call it: a pain in the ass. So I can just switch to spectrum TOMORROW and have service. 😁

• jamie (@jme9t5) reported 20 minutes agofromMoreno Valley, California

  @FrontierCorp You clearly do not if your response is "wait 48 hours" 🤣I haven't even started my service yet and I am already regretting this. I wish I still had @GetSpectrum 😭

• jamie (@jme9t5) reported 25 minutes agofromMoreno Valley, California

  Update: after 4 hours on the phone and 1 hour spent messaging us @FrontierCorp didn't do anything 😂When I asked for compensation for their mistake, they hung up. Excellent customer service 😂.

• Leo Zepeda (@lzepeda14) reported 37 minutes agofromMoreno Valley, California

  @FrontierCorp if you are a customer of frontier make sure you keep all letters, receipts, and or packaging slips for up to a year for they will deny deny everything

• jamie (@jme9t5) reported 40 minutes agofromMoreno Valley, California

  SO NOW my technician from @FrontierCorp calls and says that he's running behind and wants me to reschedule. I said no since this appointment was supposed to be for Wednesday. The nerve of these people 😅. If he doesn't make it today I'll just cancel and go back to @GetSpectrum

• jamie (@jme9t5) reported 42 minutes agofromMoreno Valley, California

  @FrontierCorp Pro tip: It's not safe to ask for SSN via email. As I've said, the information I gave the "account manager" will be fine. I HIGHLY doubt this issue will be solved in a timely matter. The customer service I've received from @FrontierCorp so far has been absolutely unacceptable.

• jamie (@jme9t5) reported 43 minutes agofromMoreno Valley, California

  @AskFrontier Yeah, I will talk reparations with Yolanda on Monday. Your customer service reps (real and Twitter bots) have been extremely unhelpful. Yolanda is what's keeping your company together.

• jamie (@jme9t5) reported 44 minutes agofromMoreno Valley, California

  @FrontierCorp I provided the information needed (order # and DOB). Your account manager has taken over an hour to do anything. Would be so much easier if they would just call me. My email signal is probably weak. Since I have no WiFi...

• jamie (@jme9t5) reported 49 minutes agofromMoreno Valley, California

  @nymelb86 @FrontierCorp I have NOTHING to do today since I can't work from home (no WiFi). My house has power and everything is fine... Just no WiFi because @FrontierCorp never showed up to install it.

• jamie (@jme9t5) reported 52 minutes agofromMoreno Valley, California

  @SherryW73377356 @FrontierCorp Yolanda is the same person I spoke to today. She was actually helpful and admitted that @FrontierCorp made a mistake. I will still be without service until Saturday, but she was at least decent enough to admit fault. I haven't even started my service yet and I already hate it.

• jamie (@jme9t5) reported 53 minutes agofromMoreno Valley, California

  @FrontierCorp See, the customer service is so poor that I can't even distinguish it from a bot 😂

• Leo Zepeda (@lzepeda14) reported 54 minutes agofromMoreno Valley, California

  @FrontierCorp even if your a customer they always find a way to screw you

• Leo Zepeda (@lzepeda14) reported 54 minutes agofromMoreno Valley, California

  @FrontierCorp worst customer service in the world.

• jamie (@jme9t5) reported 58 minutes agofromMoreno Valley, California

  @FrontierCorp Of course. It would be WAY more effective to have phone calls for customer service. As you can see, your current practice is flawed. I've already requested, but yes please do!

Frontier Issues Reports

Latest outage, problems and issue reports in social media:

• Llama Mountain Studio Arts 🦙🏔 / 🖕🏻🐂 (@llama_mountain) reported 5 minutes ago

  @FrontierCorpCan you please explain why I should pay my latest bill when our internet is OFF as often as it's on?On 5 secs, then off 5 secs doesn't work for me.It would be cheaper to upgrade my @ATT cell account, since I need to use my phone hotspot so often. Like now. 🤨

• Rui Coelho (@RuiFWCoelho) reported 5 minutes ago

  @FrontierCorp What good is your fiber innovation lab if it has been over a month since you promised a hook up? Your customer service is abysmal. Your chat bot has the IQ of a dead tomato. If I can get to human being, all they say is it’s in process or we need more information.

• Randy Brown (@RandyCBrown2022) reported 6 minutes ago

  @FrontierCorp I will never do business with frontier. My experience with their customer service is unbelievably bad.

• Leticia (@TishaMoon) reported 8 minutes ago

  @alexisamore @FrontierCorp Same. I’ve had the same internet for 14 years since it was Verizon. Paying $70 for 50 mbps. They refuse to give me a faster speed or better price because I’m an existing customer. No appreciation for loyalty.

• Mazy Ostovany (@mazyostovany) reported 8 minutes ago

  @FrontierCorp I waited the three weeks. I stayed home all day to receive the technician but was told the service was complete when nobody even showed up. After calling frontier i was quoted a technician two weeks later and was told a supervisor would call me to facilitate, but never got a call

• Rita (@RitaShrm) reported 12 minutes ago

  @FrontierCorp 9 hrs no wifi. Customer service is closed. Even the chat bot

• Straw (@Straw85494923) reported 12 minutes ago

  @AskFrontier @bbrooks34 @AskFrontier do you have an update on this? I’m having the same problem.

• Mazy Ostovany (@mazyostovany) reported 12 minutes ago

  @FrontierCorp What is the point of offering your services when your maintenance service is so ridiculous? At some point cutting corners to save you $ will cost you. It is with this customer.

• Aaron T. Maguregui, Esq., CISSP (@CISSP_Esq) reported 14 minutes ago

  @AskFrontier 33629 down?

• DrMatt30 (@DrMatt30) reported 16 minutes ago

  @FrontierCorp So, @FrontierCorp, it seems you purposefully block your customer service personnel from being able to match advertised prices for existing customers.