Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Riverside come from postal codes 92509, 92507, 92503, 92504, 92506 and 92505.
Frontier Communications Corporation is a telecommunications company in the US and the fourth largest provider of digital subscriber line. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers.
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What isn't working?
Please let us know what issue you are experiencing with Frontier:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Frontier?
2.26 out of 5 14,203 ratings
Thank you!
Problems in the last 24 hours in Riverside, California
The chart below shows the number of Frontier reports we have received in the last 24 hours from users in Riverside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Frontier
Frontier is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Frontier users through our website.
Internet (70%)
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Phone (10%)
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Wi-fi (8%)
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TV (5%)
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Total Blackout (4%)
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E-mail (3%)
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Live Outage Map Near Riverside, California
The most recent Frontier outage reports came from the following cities:Rialto, Moreno Valley, Fontana, Riverside, Jurupa Valley, Redlands, Norco, Eastvale, San Bernardino, Rancho Cucamonga, Bloomington, Perris, Ontario, Colton and Highland.
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| City | Problem Type | Report Time |
|---|---|---|
 Rialto | Internet | |
| Moreno Valley | Internet | |
| Fontana | Wi-fi | |
| Riverside | Internet | |
| Jurupa Valley | Internet | |
| Rialto | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Frontier Issues Reports Near Riverside, California
Latest outage, problems and issue reports in Riverside and nearby locations:
- Rev. Blair Trygstad Stowe (@BlairTStowe) reported fromOntario, California
.@FrontierCorp Less than 36 hours ago I was told I would be issued a billing credit for over 24 hours without internet due to unplanned maintenance. Today I'm told by the customer service supervisor she will be fired for giving me a statement credit.
- luis machuca (@gotplayedbyAB) reported fromOntario, California
@FrontierCorp customer service is horrible! Been calling for the past hr and disconnected twice and no call back! Dont let it be about my bill being late because right away you would be calling!
- jamie (@jme9t5) reported fromMoreno Valley, California
@AskFrontier I work from home. It's not just stress, it's lost work, missed deadlines, and no pay for 3 days. Brand new customer and I'm already considering running back to @GetSpectrum
- jamie (@jme9t5) reported fromMoreno Valley, California
@nymelb86 @FrontierCorp Nope... It's that bad... I'm going to go to spectrum tomorrow to get my service installed the same day!
- jamie (@jme9t5) reported fromMoreno Valley, California
@FrontierCorp Of course. It would be WAY more effective to have phone calls for customer service. As you can see, your current practice is flawed. I've already requested, but yes please do!
- jamie (@jme9t5) reported fromMoreno Valley, California
@AskFrontier Yeah, I will talk reparations with Yolanda on Monday. Your customer service reps (real and Twitter bots) have been extremely unhelpful. Yolanda is what's keeping your company together.
- Jonathan the Friendly Yost (@Dr_Emperor) reported fromRedlands, California
@AskFrontier To clarify: one “bad time” was my wife & I packing up to go to the hospital to deliver our child and today’s was a baby trying to sleep on me. Neither seemed to faze your pushy salespeople. I am disinterested in ever doing business with Frontier again.
- Donna Marie Cavanaugh Milligan (@cdmarie) reported fromMoreno Valley, California
@FrontierCorp is committing fraud. My mother cancelled her service, they gave her a confirmation number, then kept the service on and is STILL charging her! This has been going on for months. DON’T USE FRONTIER! They gouge seniors!
- Rev. Blair Trygstad Stowe (@BlairTStowe) reported fromOntario, California
BTW, @FrontierCorp called ME to OFFER a credit for the outage, only to be put on hold and given the run around. I was told the CEO would not even be able to credit me for the outage.
- Captain Spark (@sparky1732) reported fromMoreno Valley, California
Damn anyone and everyone should avoid @FrontierCorp service at all costs, they are trash
- karoshiii (@karoshiii) reported fromOntario, California
@AskFrontier I would appreciate any help as I have no internet since yesterday until Wednesday. As someone that works from home, you can imagine my frustration
- Rev. Blair Trygstad Stowe (@BlairTStowe) reported fromOntario, California
Another @FrontierCorp internet outage. Decided I'm giving up on calling and will publicly tweet every time our internet goes down.
- melissa🦕 (@xspacepeachx) reported fromRiverside, California
Hey @FrontierCorp can you help me out my wifi hasbt been working since yesterday it says that it's connected and then when I use wifi on my phone nothing loads and it says I have no connection and also my TV won't load anything live only thingsive recorded
- Jonathan the Friendly Yost (@Dr_Emperor) reported fromRedlands, California
@AskFrontier Nah. I cancelled a couple years ago because Frontier wouldn’t update my billing that I had for the previous 4 years+. Your sales people in my area have continue to ask questions after I tell them it’s a bad time.
- jamie (@jme9t5) reported fromMoreno Valley, California
SO NOW my technician from @FrontierCorp calls and says that he's running behind and wants me to reschedule. I said no since this appointment was supposed to be for Wednesday. The nerve of these people 😅. If he doesn't make it today I'll just cancel and go back to @GetSpectrum
- jamie (@jme9t5) reported fromMoreno Valley, California
@SherryW73377356 @FrontierCorp Yolanda is the same person I spoke to today. She was actually helpful and admitted that @FrontierCorp made a mistake. I will still be without service until Saturday, but she was at least decent enough to admit fault. I haven't even started my service yet and I already hate it.
- jamie (@jme9t5) reported fromMoreno Valley, California
@nymelb86 @FrontierCorp I have NOTHING to do today since I can't work from home (no WiFi). My house has power and everything is fine... Just no WiFi because @FrontierCorp never showed up to install it.
- Jonathan the Friendly Yost (@Dr_Emperor) reported fromRedlands, California
Even after I told today’s @AskFrontier sales guy that it was a bad time because I had a fussy baby falling asleep on me, he continued to try to sell me. Read your audience, man.
- karoshiii (@karoshiii) reported fromOntario, California
@AskFrontier tried to get service installed, picked the date and no one showed up. Reached out to customer service and they said it was moved without notifying and i should have put a phone number. I filled out all of your forms so a number should have been there. No helpwasgiven
- jamie (@jme9t5) reported fromMoreno Valley, California
@nymelb86 @FrontierCorp They call it "rebooting the ONT".I call it: a pain in the ass. So I can just switch to spectrum TOMORROW and have service. 😁
Frontier Issues Reports
Latest outage, problems and issue reports in social media:
- Llama Mountain Studio Arts 🦙🏔 / 🖕🏻🐂 (@llama_mountain) reported
@FrontierCorpCan you please explain why I should pay my latest bill when our internet is OFF as often as it's on?On 5 secs, then off 5 secs doesn't work for me.It would be cheaper to upgrade my @ATT cell account, since I need to use my phone hotspot so often. Like now. 🤨
- Rui Coelho (@RuiFWCoelho) reported
@FrontierCorp What good is your fiber innovation lab if it has been over a month since you promised a hook up? Your customer service is abysmal. Your chat bot has the IQ of a dead tomato. If I can get to human being, all they say is it’s in process or we need more information.
- Randy Brown (@RandyCBrown2022) reported
@FrontierCorp I will never do business with frontier. My experience with their customer service is unbelievably bad.
- Leticia (@TishaMoon) reported
@alexisamore @FrontierCorp Same. I’ve had the same internet for 14 years since it was Verizon. Paying $70 for 50 mbps. They refuse to give me a faster speed or better price because I’m an existing customer. No appreciation for loyalty.
- Mazy Ostovany (@mazyostovany) reported
@FrontierCorp I waited the three weeks. I stayed home all day to receive the technician but was told the service was complete when nobody even showed up. After calling frontier i was quoted a technician two weeks later and was told a supervisor would call me to facilitate, but never got a call
- Rita (@RitaShrm) reported
@FrontierCorp 9 hrs no wifi. Customer service is closed. Even the chat bot
- Straw (@Straw85494923) reported
@AskFrontier @bbrooks34 @AskFrontier do you have an update on this? I’m having the same problem.
- Mazy Ostovany (@mazyostovany) reported
@FrontierCorp What is the point of offering your services when your maintenance service is so ridiculous? At some point cutting corners to save you $ will cost you. It is with this customer.
- Aaron T. Maguregui, Esq., CISSP (@CISSP_Esq) reported
@AskFrontier 33629 down?
- DrMatt30 (@DrMatt30) reported
@FrontierCorp So, @FrontierCorp, it seems you purposefully block your customer service personnel from being able to match advertised prices for existing customers.
