Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Thousand Oaks come from postal codes 91320 and 91360.
Frontier Communications Corporation is a telecommunications company in the US and the fourth largest provider of digital subscriber line. In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television, and technical support to residential and business customers.
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What isn't working?
Please let us know what issue you are experiencing with Frontier:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Frontier?
2.26 out of 5 14,081 ratings
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Problems in the last 24 hours in Thousand Oaks, California
The chart below shows the number of Frontier reports we have received in the last 24 hours from users in Thousand Oaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Frontier
Frontier is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Frontier users through our website.
Internet (70%)
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Phone (10%)
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Wi-fi (8%)
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TV (5%)
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Total Blackout (4%)
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E-mail (3%)
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Live Outage Map Near Thousand Oaks, Ventura County, California
The most recent Frontier outage reports came from the following cities:Los Angeles, Thousand Oaks and Camarillo.
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| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles | Internet | |
| Los Angeles | Wi-fi | |
| Los Angeles | Internet | |
| Los Angeles | Phone | |
| Thousand Oaks | Internet | |
| Los Angeles | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Frontier Issues Reports Near Thousand Oaks, California
Latest outage, problems and issue reports in Thousand Oaks and nearby locations:
- Tiffany Greco (@EtiamEruditio) reported fromLos Angeles, California
@FrontierCorp I’ve sent you two DMs and posted a screenshot of what I sent in this thread. I don’t know what else to do. I’m switching to Spectrum, I’m done with the slow speeds, constant service interruptions and lengthy time to repairs.
- virbing (@virbing) reported fromLos Angeles, California
Down in SoCal. Looks like a problem with their DNS server. If you know how to get into your router you can move to one of the public DNS server addresses. @FrontierCorp @AskFrontier
- rayconboy (@rayconboy) reported fromLos Angeles, California
@AskFrontier internet has been down since yesterday. I restarted router etc... I work from home and have hardly any cell service at home. Help me get someone to help
- Casey Simon (@CaseySi03700807) reported fromHidden Valley, California
@AskFrontier Hi, Internet seems to be down in Lake Sherwood, California. Zip is 91361. Can you check on this please?
- Allen Jerkens (@AllenJerkens) reported fromLos Angeles, California
@AskFrontier Is internet service down in Los Angeles? I can’t get through to your customer service via phone. Just hangs up. Thanks.
- Emily Ay NEVER AGAIN (@Em_762) reported fromThousand Oaks, California
@AskFrontier I’m incredibly irritated because we’ve had a service that is not working and we will have a service that will not work for a whole month and will be expected to pay for it
- Momma Told Me (@pyrodamsel) reported fromCamarillo, California
@AskFrontier #VenturaCounty CA no internet. DNS issues on every site. Started around 8 AM pst. This is becoming a regular event..... Don't tell me to check my router lights.
- Marcus Kowal (@MarcusKowal) reported fromLos Angeles, California
@FrontierCorp Yes, several concerns. To the point where I’d like to cancel my service with you!
- Nicolette DeLuca (@niccdeluca) reported fromLos Angeles, California
Save yourself time and money and never use @FrontierCorp for WiFi, I had better internet in my college dorm room and all I had was an Ethernet cable
- ♐️ The Sweetest Taboo ♐️ (@mssdarling) reported fromLos Angeles, California
@FrontierCorp I tried repeatedly to process an order for new service on your website so that I could receive the $100 gift card - the message I kept receiving is that ‘your website was experiencing issues and to call’
- Marc (@marccahill) reported fromLos Angeles, California
@AskFrontier do you have an ETA for return of service in West Los Angeles?
- Sebastian Wolski (@SebastianWolski) reported fromLos Angeles, California
happens for sure.The area we are moving to has poor cell phone reception.. so I don’t want to waste 4 hours with no cell phone service and no one shows up. And guess what happened when I got off the phone with the @FrontierCorp customer service gal.. who was very pleasant btw
- Connie Sommer (@constancesommer) reported fromLos Angeles, California
@AskFrontier I’ve got a 2.5 hour outage in Los Angeles. How much longer will this go on? Reaching no one on the phone.
- Sam Laganà (@PepperdineSam) reported fromLos Angeles, California
So @AskFrontier sends a guy to our home today to see if he can improve our .03mbps and he shuts down our lines. Turn them back on and leaves & now we have NO internet. No connectivity. Frontier must do better. I have work & daughter has class tomorrow. This is a now fix.
- Marc (@marccahill) reported fromLos Angeles, California
@AskFrontier hi - is there an internet outage in West LA.
- ♐️ The Sweetest Taboo ♐️ (@mssdarling) reported fromLos Angeles, California
@FrontierCorp I did call and was able to process my order but was told I couldn’t get the gift card because I did the order over the phone; I ask that you honor the gift card offer as it’s your website that was the problem & reason I could not process my order online
- virbing (@virbing) reported fromLos Angeles, California
Frontier FIOS down in SoCal. Calls to support number hang up after 90 seconds. Hope they haven’t gone out of business. @FrontierCorp @AskFrontier
- RICHARD NUTTALL (@CANARY614) reported fromMalibu Hills, California
@FrontierCorp @AskFrontier Going on Day 2 with no internet and no answers as to why. I can guarantee when it comes to billing me there is never any issues.
- lori santoyo (@lori49ers) reported fromLos Angeles, California
@AskFrontier you have the worst customer service!
- PatDengler (@PatDengler) reported fromLos Angeles, California
@AskFrontier Trying to get service back up. Down for two days, bill has been paid.
Frontier Issues Reports
Latest outage, problems and issue reports in social media:
- knowledgemedia (@knowledgemedia) reported
Hey @AskFrontier if I already have one gig service at my house, what do I need to do to upgrade to the 2gig service?
- Brian Stocking (@BrianStocking) reported
@AskFrontier They have had 50+ hours. There has been no blizzard or a major ice storm or a nasty cold snap of subzero weather and wind chills. None of these understandable weather issues. We have been kept in dark with vague assurances of understanding.#Stockpile
- Darth__Yoshi (@Darth__Yoshi) reported
@AskFrontier internet service is out, tried router restart and factory reset and still no internet access. How do I get me internet back? My zip code is 92545 Hemet Ca.
- The Magic Chupacabra is having a confusing time (@MagicChupacabra) reported
@FrontierCorp I think the best thing about this boilerplate tweet is I said nothing about problems with the service.I'm in a former Verizon FiOS territory meaning the **** was built right the first time and fiber is easy and cheap to maintain.
- Ryaxtyn (@ryaxtyn) reported
Hey-yo! @FrontierCorp @AskFrontier how can anyone be expected to WFH with your internet?!? Daily service outages, hard lined connection speeds resembling 90’s dialup, 5-10 drops a day. Maybe y’all should focus on the current infrastructure rather than be advertising 2gb fiber!
- Garth Simpson (@GTSimpson69) reported
@FrontierCorp Ok.. here we go agian.. try doing just a party chat keep getting booted out.. then ibtryed doing xbox live online and got bootes out of thier srver.. and frontier still has not fix or rfunded this inreliabke service knowing its crap
- ashleycox528 (@ashleycox528) reported
@AskFrontier guys…. Going on 14 hours of an outage and you still don’t know why? You should know the root cause at this point. I get things can take time to fix, but to say you don’t know? And no estimate of restoration?
- The Magic Chupacabra is having a confusing time (@MagicChupacabra) reported
@FrontierCorp: We can have someone call you back.Me: I never answer the phone. My own mother gets sent to voice mail.
- Ryan (@Ryan95436114) reported
@FrontierCorp once again dealing with awful service and awful customer service from frontier. #ripoff #awfulservice #shouldbeillegal
- gene_stanley (@genestanley7986) reported
@FrontierCorp I just spent 20 minutes on chat waiting to be transferred for it to log me out of my account and make me login again and my chat be completely gone then had it tell me its busy so I can't chat
